Black Screen
Posted: Sat Oct 27, 2018 4:22 pm
Several of you reported getting a black screen when logging into game. DDC has reported that Double Down Casino does not work well with Internet Explorer. To have a better experience you may want to upgrade to Google Chrome browser.
Also those of you with Windows 7 may begin to find issues with DDC and need to upgrade to higher level computer. Many of the newer functions are not supported by Windows 7 and below. Also older ipads.
Black Screen is also associated with too much cache. Time to delete/clear cache.
If this does not solve your issue, please contact DDC directly. Please submit a ticket with DoubleDown's Support Team http://support.doubledowncasino.com/ and they will be more than happy to assist you.
Thanks for being the best part of DDPCShares!
Also those of you with Windows 7 may begin to find issues with DDC and need to upgrade to higher level computer. Many of the newer functions are not supported by Windows 7 and below. Also older ipads.
Black Screen is also associated with too much cache. Time to delete/clear cache.
If this does not solve your issue, please contact DDC directly. Please submit a ticket with DoubleDown's Support Team http://support.doubledowncasino.com/ and they will be more than happy to assist you.
Thanks for being the best part of DDPCShares!
