disapearing chips

[jcmoore43]

Last night used 2 codes for a million each. This morning only a million was there. Why they take chips back?]

[kneeka]

they hope yu might be a jerk like me and buy. disappearing chips is biggest thing they invented here.

[Pink]

Last night used 2 codes for a million each. This morning only a million was there. Why they take chips back?]

Contact support, as many others have been receiving credit for the same issue!!

[xoxid]

Last night used 2 codes for a million each. This morning only a million was there. Why they take chips back?]

Contact support, as many others have been receiving credit for the same issue!!

Can you quote anyone who got their chips back?
According to doubledown themself, they will not refund chips from promotion codes.

The two 1 millions code you used, they may have disappeared because you did not play once with em.
This happened to me a couple of time with these codes.

[Pink]

Last night used 2 codes for a million each. This morning only a million was there. Why they take chips back?]

Contact support, as many others have been receiving credit for the same issue!!

Can you quote anyone who got their chips back?
According to doubledown themself, they will not refund chips from promotion codes.

The two 1 millions code you used, they may have disappeared because you did not play once with em.
This happened to me a couple of time with these codes.

If you look at the DATE of this post, it was back in AUGUST when 80% of the players were ALL dealing with the same issue during a time DDC was having problems with codes/chips going missing. So I do not need to QUOTE anyone seeing how our FB page was filled with POST from others who DID finally get their MISSING chips back and posted stating so..

In general, NO, DDC does not compensate/refund for promotion codes, however when a situation like what happened back in August takes place, they do make exceptions!!

[xoxid]

Last night used 2 codes for a million each. This morning only a million was there. Why they take chips back?]

Contact support, as many others have been receiving credit for the same issue!!

Can you quote anyone who got their chips back?
According to doubledown themself, they will not refund chips from promotion codes.

The two 1 millions code you used, they may have disappeared because you did not play once with em.
This happened to me a couple of time with these codes.

If you look at the DATE of this post, it was back in AUGUST when 80% of the players were ALL dealing with the same issue during a time DDC was having problems with codes/chips going missing. So I do not need to QUOTE anyone seeing how our FB page was filled with POST from others who DID finally get their MISSING chips back and posted stating so..

In general, NO, DDC does not compensate/refund for promotion codes, however when a situation like what happened back in August takes place, they do make exceptions!![/quote]
Gotcha! I only looked at Alvertcolen post date..

[kneeka]

just played the biggest fool in history. bought with real money and watched all the chips i bought with money disappear in less than a few days. <<<<<<<<<STUPID STUPID STUPID>>>>>>>>> no more getting from me. Gift wheel a joke also. 3 people told me they answered my invite,,,, but i never saw the million from any of them. Will NOT buy any more.

[hoot69]

Last night used 2 codes for a million each. This morning only a million was there. Why they take chips back?]

They disconnected me while playing and when I came back 70 million was GONE. Sent in a ticket and nothing from them. You cannot get in touck with them. Even called IGT. I paid for those chips.

[Pink]

DDC: Limitation of Liability (as noted in the TERMS OF USE for game).


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ARE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES, OR ANY OTHER LOSSES, COSTS, OR EXPENSES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST OPPORTUNITY, OR OTHER DISBURSEMENTS) WHICH MAY ARISE, DIRECTLY OR INDIRECTLY, THROUGH THE ACCESS TO, USE OF, RELIANCE ON ANY MATERIAL OR CONTENT ON THE SERVICES.

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, RELEASED PARTIES ASSUME NO RESPONSIBILITY, AND WILL NOT BE LIABLE, FOR ANY DAMAGES RELATING TO OR CAUSED BY ANY VIRUSES, BUGS, HUMAN ACTION OR INACTION OF ANY COMPUTER SYSTEM, PHONE LINE, HARDWARE, SOFTWARE OR PROGRAM MALFUNCTIONS, OR ANY OTHER ERRORS, FAILURES OR DELAYS IN COMPUTER TRANSMISSIONS OR NETWORK CONNECTIONS ON ACCOUNT OF YOUR ACCESS TO OR USE OF THE SERVICES. RELEASED PARTIES CANNOT AND DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED, OR SECURE ACCESS TO THE SERVICES.

__________________________________________________________________________________________

I've NEVER had DDC not respond to a ticket I've submitted through support. I always receive the confirmation email right when I submit a ticket to support....Then I receive the 2nd email when DDC responds to my ticket with their answer/resolution, etc).. You can also check the status of the ticket in the Help/Support center (incase the email confirmation went into your spam/junk folder)

You can also email them directly at: [email protected]

To read more about "Contacting DDC Support" click the following: http://www.ddpcshares.com/articles/45-c ... own_casino