I love DDC. The interface is great, compared to some of the others that I have tried since (yes, just like all of you) I cant seem to win.
Some things we should probably keep in mind;
Things like DDC take money to keep going. Bandwith, server fees, maintenance, all of that cost money (ask our awesome ADMIN here). Keep in mind too, there are other financial aspects to keep in mind as well. Slot machines such as the "House" and "Brady Bunch" probably cost as well, because someone out there somewhere holds the rights to those shows, as well as the likenesses to the characters portrayed. In a deal like that, we are talking contracts and lawyers...do I even need to elaborate on that?
Someone created this game to make money. Money is a motivating factor in everyday life. Someone didnt spend (what I figure) to be 100s of hours (or more) writing code just so a bunch of people could come and just win win win. I know, I know, the game says "free to play" and it is, but just like anything thats "free" there is a catch. In this case, if you play for free, you get what you pay for.
I have never purchased chips, but at some point I may be inclined to do so to simply support the game I love to play. Some have said that "just like Vegas, sometimes you win, sometimes you lose" that is correct. I have won big and lost big on the Vegas strip, but I dont go griping to Mandalay Bay management when some d-bag splits 9s when the dealer is showing a 6.
This is a game, it's entertainment...if it isn't any fun anymore, walk away.
I do hope they get their stuff together and provide a bit of a better experience, but again, at the end of the day, this is someone's job, their livelihood, possibly with a family to support.
For the record, I do not work for DDC, I am just a retail manager that loves nothing more than to have a few spins on Davinci Diamonds after a long day at work.