Suggestions/Concerns for all things Double Down Casino

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Vamp
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Suggestions/Concerns for all things Double Down Casino

Post by Vamp » Thu Feb 21, 2013 9:28 am

Due to the popularity of our respectful petition last month we here are DDPCshares decided to run another campaign for all you Double Down Casino fans. Here, in this thread you can post your concerns, suggestions, overall feedback and a general place to respectfully vent and have your voice heard among other players towards anything double down!


Concerns:
=> daily spin bonus/friend bonus results are too low
=> The payout on the slot machines are too tight for their spin price
=> Promotion codes are too infrequent, low value and expire too soon not suitable for dedicated slot players
=> "Refer a friend" is hit or miss, we need clarification on what constitutes a valid referral. All invited seem to get their chips
=> Intermittent slowness/downtime during peak hours
=> Slot payout issues during intermittent downtime


Suggestions:
=> Exchange gold coins for in game currency (suggested by jcwaite)
=> 100,000+ in chip value only on daily spins/gift spins
=> More than 3 "send a spin" gifts allotted per day
=> Ability to purchase chips for other players
=> Loyalty program/gratitude for repeat chip purchasers
=> Birthday chips. Get 1 million chips on your birthday
=> Have the ability to search support documents without signing into facebook account


TO ADD ADDITIONAL COMMENTS PLEASE POST IN A RESPECTFUL AND CONSTRUCTIVE MANNER
This thread will never close!



Please note we are NOT Double Down Casino & are not related to Double Down LLC or IGT. There is no guarantee that posting your suggestions or concerns on this fan site will reach the Double Down Casino support staff. It is always best to use their direct support portal. To contact double down casino directly use http://www.doubledown.com/support

jcwaite
Posts: 6
Joined: Sun Jan 20, 2013 9:19 am

Re: Suggestions/Concerns for all things Double Down Casino

Post by jcwaite » Thu Feb 21, 2013 9:44 am

exchange gold coins for in game currency!

txgrandma
Posts: 8
Joined: Sun Jan 20, 2013 1:32 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by txgrandma » Thu Feb 21, 2013 10:18 am

Lower the cost of the chips. This is not real money we're playing with, but it takes real money to buy these chips. Just sayin'.

Laurie1203
Posts: 9
Joined: Sun Feb 03, 2013 11:56 am

Re: Suggestions/Concerns for all things Double Down Casino

Post by Laurie1203 » Thu Feb 21, 2013 10:53 am

I disagree that the payout on slots is too large for their spin price. More times than not,for me, of course, it is the opposite. I would like to see the payout a little larger to encourage longer play.

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Vamp
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Re: Suggestions/Concerns for all things Double Down Casino

Post by Vamp » Thu Feb 21, 2013 11:10 am

Laurie1203 wrote:I disagree that the payout on slots is too large for their spin price. More times than not,for me, of course, it is the opposite. I would like to see the payout a little larger to encourage longer play.
Which is exactly what is stated. I think you read it wrong :)

rwill81158
Posts: 3
Joined: Sat Jan 19, 2013 4:27 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by rwill81158 » Thu Feb 21, 2013 11:35 am

Ever since I signed the last petition, my daily bonus has NOT been more than 65K. It seems like every time we say anything about it, our daily bonus just keeps getting lower. Next thing you know, they will RESET our return bonus.

Roseshoe63
Posts: 14
Joined: Sat Jan 19, 2013 11:07 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by Roseshoe63 » Thu Feb 21, 2013 11:44 am

I think that the daily and gift spins are way to low, they should remove anything under 50,000 from the wheel :)

Frankied2013
Posts: 6
Joined: Sun Feb 10, 2013 2:43 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by Frankied2013 » Thu Feb 21, 2013 12:03 pm

I just wish we had more free chips given. I love the games.

sneukaemper
Posts: 14
Joined: Sat Jan 19, 2013 5:27 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by sneukaemper » Thu Feb 21, 2013 1:43 pm

Because it takes so many coins to play, the daily spin and gift wheel should have higher values. Nothing under $100,000. I have purchased coins in the past but cannot afford to do that anymore as I am on a fixed income. This is my absolute favorite gaming site and play in the tournaments every day. I agree with all the concerns and I agree with the suggestions. I don't have the new rewards bar and that needs to be made available to every player and the mobile upload needs to go away to complete. Come on Double Down not every one has a mobile device.

mirabelle
Posts: 3
Joined: Tue Feb 05, 2013 8:19 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by mirabelle » Thu Feb 21, 2013 1:59 pm

jcwaite wrote:exchange gold coins for in game currency!
I agree! I started playing at High 5 Casino just because more play is rewarded with free credits and spins. I think DoubleDown would encourage more play if they also gave out credits when you reach the next level...

And I agree with everyone that the daily spin and gift amounts are jokes compared with the amount of minimum credits you need to do even one spin on the "premium" games like Wolf Run.

cmtaylor
Posts: 5
Joined: Sun Jan 20, 2013 12:21 am

Re: Suggestions/Concerns for all things Double Down Casino

Post by cmtaylor » Thu Feb 21, 2013 5:30 pm

I think the daily spin bonus is way too low and we definitely should have more codes and for them not to expire so soon

Bingy50
Posts: 7
Joined: Sun Jan 20, 2013 11:38 am

Re: Suggestions/Concerns for all things Double Down Casino

Post by Bingy50 » Fri Feb 22, 2013 11:01 am

Have more than one winner with the gold coin drawings each nite...so many players, the odds of winning are very low.

MeMaw
Posts: 2
Joined: Tue Jan 22, 2013 6:31 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by MeMaw » Fri Feb 22, 2013 6:39 pm

Need to replace low amounts on the daily spin wheel
Ability to earn coins when you advance to a new level ;(all other slot games provide this benefit)
Lower cost of entry into slot tournaments

sadjack
Posts: 17
Joined: Sat Jan 19, 2013 4:47 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by sadjack » Sat Feb 23, 2013 11:08 pm

need to allow more friend gift spins

Vwtattoo
Posts: 5
Joined: Tue Feb 05, 2013 3:56 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by Vwtattoo » Mon Feb 25, 2013 5:18 pm

- Loosen up the slots to where winning is more probable
- Increase payout amounts, decrease chip prices!
- Reward daily players with more than the low amounts provided!
- Reward repeat buyers at the next purchase- discount or more Chips
- Provide 10 free spins at max amount on a slot of the players choice daily as a chance to win more chips.
- Award amount won during Tournament play to the player, regardless of winning the Tournament.
- Stop dropping connections so much!

That's about all I can think of right now...

VWTattoo

koalawoman
Posts: 4
Joined: Wed Feb 27, 2013 5:23 pm

Daily Spin

Post by koalawoman » Wed Feb 27, 2013 5:33 pm

I have never gotten a daily spin & friends' bonus. Each time I get in touch with tech support they tell me their programmers are working on it....any helpful suggestions? I've been playing for quite a while, but can no longer finance my enjoyment of this game. The games are expensive and the payout is low. Sometimes I don't get a bonus spin until I'm well over 200 spins, then I bomb out. I've gotten as low as $10 and, of course, it's not posted....they post an old score that's a bit more respectful. My favorite gaming site needs improvement. We are not playing with real money, but it's monetarily costly to the players.

sadjack
Posts: 17
Joined: Sat Jan 19, 2013 4:47 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by sadjack » Thu Feb 28, 2013 12:04 pm

agreed. it's not unfair to ask for a reasonable amount of playing time for your entertainment dollars. I liken it to purchasing a concert ticket, then having the band play a ten minute set and saying thanks for coming. Don't forget to bye a ticket for our next show tomorrow night.

babybsmom
Posts: 5
Joined: Thu Feb 28, 2013 7:34 pm

Hope this is the right place for my post! A SUGGESTION!!!!

Post by babybsmom » Mon Mar 04, 2013 10:29 am

Hello! I had posted this a few days ago but in the wrong category so I am reposting it here as advised by VAMP!!

I enjoy playing poker at your site. I also have made a number of friends with people who consistently play on DD. The game I play is Texas Holdem. Ok---here is my suggestion:

A number of friends have commented on how difficult it is to find your friends on your site. A bunch of us would love the ability to play at the same table (or not!). However it is a case of hit & miss even if you KNOW that someone you would like to play with is on the site at the time. I have gone from table to table looking for someone---it is annoying & aggravating. Even if I have been told the blind & the speed of my friends table---I do not always find him (or her!).

I do play at another site called Zynga. Zynga makes it VERY easy to see which of your friends is playing. The site gives you the option to join them or not. And, if you do decide to join your friend, after the 1st hand you play together, you each get a "buddy bonus".

It would be terrific if Double Down could look into upgrading their program to include a function like this!!! I hope that this suggestion is taken as serious one! Thank you - I have a lot of fun playing poker at Double Downs!
:)

Aziriphale
Posts: 5
Joined: Tue Jan 29, 2013 4:01 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by Aziriphale » Wed Mar 06, 2013 9:10 am

I would like it if there was some reward for gaining levels in the game most other casino games give you credit rewards for gaining levels

tewarner
Posts: 1
Joined: Sun Mar 10, 2013 9:48 pm

Re: Suggestions/Concerns for all things Double Down Casino

Post by tewarner » Sun Mar 10, 2013 9:57 pm

The poker tables are really acting up now and most of the day..... It boots you out of the game, folds you when you want to play and all sorts of things are happening..... It is really nice we are getting these codes but when you are playing on 100/200 or 500/1k tables and be folded on when you have good hands it does not add up.....Please be advised of this problem Thank-you
The slot machines are even getting stuck within spins also

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