I need help please.

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pam1201
Posts: 2
Joined: Mon Jun 16, 2014 11:25 pm

I need help please.

Post by pam1201 » Mon Jun 16, 2014 11:34 pm

I couldnt find where to post this but i had 65.000,000 today in chips and i shut my facebook down and when i came back to doubledown later i had zero. thankfully i had just made a support ticket because the game was messing up so bad and had made a copy of my winnings to send to them so i had copies of before and after to send but my question is how do i get my chips back? i sent a support ticket but havent heard anything. the game wa messing up all day today.

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Pink
Posts: 2099
Joined: Sat Jan 19, 2013 6:26 pm
Location: Eastern NC

Re: I need help please.

Post by Pink » Tue Jun 17, 2014 10:59 am

Pam since we are players just like you and this is a FAN page for DDC then what you did by sending a ticket to support was the right thing to do... Just have to wait for them to get to respond and send more than 1 ticket if you have too, sometimes that helps!!!

pam1201
Posts: 2
Joined: Mon Jun 16, 2014 11:25 pm

Re: I need help please.

Post by pam1201 » Tue Jun 17, 2014 11:28 am

Pink wrote:Pam since we are players just like you and this is a FAN page for DDC then what you did by sending a ticket to support was the right thing to do... Just have to wait for them to get to respond and send more than 1 ticket if you have too, sometimes that helps!!!
thats what i did, im still waiting but hopefully ill hear something soon. thanks :)

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