General FAQs

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KittyKat
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Joined: Tue Jan 24, 2023 3:16 pm
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General FAQs

Post by KittyKat » Tue Feb 27, 2024 10:52 am

I’m just getting a black (or white) screen when I try to load the Casino, what do I do?
That sounds like a browser issue – possibly with cookies/ cache, follow this guide to fix:
https://support.doubledowncasino.com/hc ... or-cookies

What happened to Partner Codes?
Unfortunately, Double Down Interactive LLC has pulled the plug on its Casino Affiliate program. So, yeah, no more codes to share. They went kaput when they switched things up to 7 digits.

Why do I not see you on my Facebook newsfeed?
Facebook's got these new fancy algorithms. To make sure our posts pop up, you gotta like and follow our page. Show Facebook you're into our stuff by regularly commenting and reacting to our posts with more than just a "Like" - try a heart, laugh, or WOW reaction.

Where is the manual code redemption box? I can’t find it!
There is no manual code redemption box anymore, all codes are redeemed by clicking a link.

I have a Facebook Gaming card I want to redeem!
https://www.facebook.com/gamecards?a=redeem

How many codes can I redeem?
You can redeem up to 12 offers for free chips within a 180 minute period.
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How long are codes active for?
There are some codes that have a longer lifespan, sometimes up to a few weeks, but for the most part they are good for a maximum of 3-5 days.

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