This is frightening!!

Are you having a bad time with double down casino? Take a moment and discuss it on the double down codes forum in this location here. We do ask for you to follow the rules stickied at the top of this area before posting. Keep it professional
Locked
jennga
Posts: 14
Joined: Mon Mar 11, 2013 5:55 pm

This is frightening!!

Post by jennga » Thu May 16, 2013 2:55 pm

I was playing Siberian Storm and my screen froze. When I refreshed I'm showing a balance of -735,011,854. I sent a msg to customer service but if they tell me that somehow this is correct I will not be playing anymore. There is no way I will reimburse that. I know it's an error but it sure has me not playing for now. Anyone ever had an issue like this??

xoxid
Posts: 63
Joined: Mon Apr 22, 2013 5:45 pm

Re: This is frightening!!

Post by xoxid » Thu May 16, 2013 3:10 pm

Happened to one of my accounts once, when I turned the gift spin the next day, my credit magically "restored"

lissawray
Posts: 74
Joined: Sat Mar 09, 2013 2:27 pm
Location: Alabama

Re: This is frightening!!

Post by lissawray » Thu May 16, 2013 4:07 pm

Yes, I have and when I logged out and back in it was correct. They should correct it if it doesn't do it on its own. Good luck!

jennga
Posts: 14
Joined: Mon Mar 11, 2013 5:55 pm

Re: This is frightening!!

Post by jennga » Thu May 16, 2013 4:30 pm

I tried logging off and getting back on and it's still there. I'm sure it will self-correct or customer service will fix it. they have been very good to me when I've had past issues.

mskat
Posts: 4
Joined: Sun Apr 28, 2013 8:04 pm

Re: This is frightening!!

Post by mskat » Mon May 20, 2013 7:11 am

i has happened to me for the last five days, i have 44 million chips missing and i cant get them to give them back, they refunded 5 million out of that, they are saying the issue was addressed, i am so tired of ddc, i had a negative balance when my free spins showed up this morning again, and yesterday i had -29million all day long, so good luck hun getting it fixed

tracydunlap220
Posts: 1
Joined: Fri Jun 28, 2013 5:52 am

Re: This is frightening!!

Post by tracydunlap220 » Sat Aug 17, 2013 9:51 pm

Jenna I also had this happen when I logged out and logged back in it was fixed

pamnub
Posts: 1
Joined: Mon Jul 13, 2015 7:11 am

Re: This is frightening!!

Post by pamnub » Mon Jul 13, 2015 8:16 am

Mine was never fixed and they just took my credits. That is theft to me because I paid for my chips.

Locked

Who is online

Users browsing this forum: No registered users and 2 guests