Page 1 of 1

Lagging since recent update

Posted: Fri Oct 01, 2021 7:45 am
by Randileem
Is anyone else having problems since the recent update,? Slow loading, lagging spins etc.

Re: Lagging since recent update

Posted: Sat Oct 02, 2021 1:08 pm
by Blondie
What recent update? And no not having any trouble but a friend plays on ipad/tablet and is having trouble for a couple days. Has been in touch with DDC. That would be a good thing to do.

Re: Lagging since recent update

Posted: Sun Oct 03, 2021 7:39 pm
by JackyS1950
I can no longer play DDC as it is slow now.(lags, slow loading) .. All my other sites are just fine.. just DDC.

Re: Lagging since recent update

Posted: Mon Oct 04, 2021 12:13 am
by dawn1031tx
I am also on an IPad and have noticed severe lag. It has been happening for about the past two weeks just Double Down. Hopefully the problem will work itself out they usually do 🙂

Re: Lagging since recent update

Posted: Mon Oct 04, 2021 11:47 am
by Blondie
We have had reports from members that tablets are doing this jerking thing. Wishing ipad and tablet peeps good luck. All the codes all the time www.ddpcshares.com working fine!

Re: Lagging since recent update

Posted: Mon Oct 04, 2021 11:48 am
by Blondie
We have had reports from members that tablets are doing this jerking thing. Wishing ipad and tablet peeps good luck. All the codes all the time www.ddpcshares.com working fine! Reminder we share codes all game related issues go to DDC.

Re: Lagging since recent update

Posted: Tue Oct 05, 2021 5:36 pm
by JackyS1950
my lagging problem is on my PC only. (using chrome).. I can play on my samsung tablet okay..

Re: Lagging since recent update

Posted: Tue Oct 05, 2021 8:15 pm
by Blondie
Well you are the exception. tablet people are having big issues that ddc is trying to fix. I use pc no issues. Be sure to write them. Try using a different browser and for sure delete cache. Good luck.

Re: Lagging since recent update

Posted: Sat Oct 09, 2021 11:23 am
by Luna
I had some issues on my pc. I cleared cache and rebooted and the issues disappeared. If they don't disappear, contact DDC as Blondie suggested. It's their issue, not ours.

Re: Lagging since recent update

Posted: Tue Oct 12, 2021 4:30 pm
by JackyS1950
I did clear cache... rebooted and nothing changed. I did send a ticket in to DDC ..no response yet (other than the standard "we have received your request".

Re: Lagging since recent update

Posted: Wed Oct 13, 2021 2:57 pm
by Blondie
Are you on a computer? I am not having any issues? I heard ipad was but it was better?

Re: Lagging since recent update

Posted: Thu Oct 14, 2021 12:42 pm
by JackyS1950
Yes on my PC, windows 10, google chrome. Weird I can get the daily gifts from friends just fine(speed is the normal speed and not jerky).. just when game loads slow and spins very jerky and slow. I use my samsung tablet at nite..no problem there.

Re: Lagging since recent update

Posted: Sat Oct 16, 2021 7:47 pm
by JackyS1950
JackyS1950 wrote:
Thu Oct 14, 2021 12:42 pm
Yes on my PC, windows 10, google chrome. Weird I can get the daily gifts from friends just fine(speed is the normal speed and not jerky).. just when game loads slow and spins very jerky and slow. I use my samsung tablet at nite..no problem there.
I got email from doubledown support (David) he was able to give me a fix to my problem. Its working now on PC.

Re: Lagging since recent update

Posted: Sun Oct 17, 2021 12:45 pm
by Blondie
Can you SHARE what he said??

Re: Lagging since recent update

Posted: Sun Oct 17, 2021 1:22 pm
by JackyS1950
Blondie wrote:
Sun Oct 17, 2021 12:45 pm
Can you SHARE what he said??
I'm sorry to hear you're having this difficulty. We've been looking into similar reports, and many players have found that the troubleshooting steps below helped to resolve this behavior.

Please try the following instructions and let us know if we can be of further assistance.

First, you will either want to copy and paste OR type the following into your URL field: chrome://flags/#ignore-gpu-blocklist
How to copy and paste if helpful: 1. Copy: After selecting one or more items using your mouse or keyboard, press Ctrl+C. The information will be copied to the clipboard. 2. Paste: Select a destination by clicking on an area (or by placing your cursor in the position where you want the information to go), then press Ctrl+V.
You will see some highlighted text that reads "Override software rendering list"
Directly to the right, you will see the word "Disabled" when selected it will show "Enabled," select "Enabled."
You will see a "Relaunch" button show up at the bottom of your page, select that.
A screenshot has been attached if helpful for the above steps.
After performing those steps, try once again to access the Casino: https://apps.facebook.com/doubledowncasino/

Please also try accessing the Casino from our dedicated site (https://www.doubledowncasino2.com/) and let us know if you're experiencing the same issues.

Please keep us posted if anything has changed after enabling this feature.

Re: Lagging since recent update

Posted: Mon Nov 22, 2021 2:39 am
by oosman
Randileem wrote:
Fri Oct 01, 2021 7:45 am
Is anyone else having problems since the recent update cali777,? Slow loading, lagging spins etc.
No i am not facing this issue. Working fine as usual.