Lagging since recent update

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Randileem
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Joined: Fri Oct 01, 2021 7:37 am

Lagging since recent update

Post by Randileem » Fri Oct 01, 2021 7:45 am

Is anyone else having problems since the recent update,? Slow loading, lagging spins etc.

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Blondie
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Joined: Sun Oct 06, 2013 12:45 pm

Re: Lagging since recent update

Post by Blondie » Sat Oct 02, 2021 1:08 pm

What recent update? And no not having any trouble but a friend plays on ipad/tablet and is having trouble for a couple days. Has been in touch with DDC. That would be a good thing to do.

JackyS1950
Posts: 6
Joined: Fri Jan 24, 2020 1:47 pm

Re: Lagging since recent update

Post by JackyS1950 » Sun Oct 03, 2021 7:39 pm

I can no longer play DDC as it is slow now.(lags, slow loading) .. All my other sites are just fine.. just DDC.

dawn1031tx
Posts: 1
Joined: Mon Sep 06, 2021 2:46 am

Re: Lagging since recent update

Post by dawn1031tx » Mon Oct 04, 2021 12:13 am

I am also on an IPad and have noticed severe lag. It has been happening for about the past two weeks just Double Down. Hopefully the problem will work itself out they usually do 🙂

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Blondie
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Joined: Sun Oct 06, 2013 12:45 pm

Re: Lagging since recent update

Post by Blondie » Mon Oct 04, 2021 11:47 am

We have had reports from members that tablets are doing this jerking thing. Wishing ipad and tablet peeps good luck. All the codes all the time www.ddpcshares.com working fine!

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Blondie
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Joined: Sun Oct 06, 2013 12:45 pm

Re: Lagging since recent update

Post by Blondie » Mon Oct 04, 2021 11:48 am

We have had reports from members that tablets are doing this jerking thing. Wishing ipad and tablet peeps good luck. All the codes all the time www.ddpcshares.com working fine! Reminder we share codes all game related issues go to DDC.

JackyS1950
Posts: 6
Joined: Fri Jan 24, 2020 1:47 pm

Re: Lagging since recent update

Post by JackyS1950 » Tue Oct 05, 2021 5:36 pm

my lagging problem is on my PC only. (using chrome).. I can play on my samsung tablet okay..

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Blondie
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Joined: Sun Oct 06, 2013 12:45 pm

Re: Lagging since recent update

Post by Blondie » Tue Oct 05, 2021 8:15 pm

Well you are the exception. tablet people are having big issues that ddc is trying to fix. I use pc no issues. Be sure to write them. Try using a different browser and for sure delete cache. Good luck.

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Luna
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Joined: Tue Apr 02, 2019 2:28 pm

Re: Lagging since recent update

Post by Luna » Sat Oct 09, 2021 11:23 am

I had some issues on my pc. I cleared cache and rebooted and the issues disappeared. If they don't disappear, contact DDC as Blondie suggested. It's their issue, not ours.

JackyS1950
Posts: 6
Joined: Fri Jan 24, 2020 1:47 pm

Re: Lagging since recent update

Post by JackyS1950 » Tue Oct 12, 2021 4:30 pm

I did clear cache... rebooted and nothing changed. I did send a ticket in to DDC ..no response yet (other than the standard "we have received your request".

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Blondie
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Joined: Sun Oct 06, 2013 12:45 pm

Re: Lagging since recent update

Post by Blondie » Wed Oct 13, 2021 2:57 pm

Are you on a computer? I am not having any issues? I heard ipad was but it was better?

JackyS1950
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Joined: Fri Jan 24, 2020 1:47 pm

Re: Lagging since recent update

Post by JackyS1950 » Thu Oct 14, 2021 12:42 pm

Yes on my PC, windows 10, google chrome. Weird I can get the daily gifts from friends just fine(speed is the normal speed and not jerky).. just when game loads slow and spins very jerky and slow. I use my samsung tablet at nite..no problem there.

JackyS1950
Posts: 6
Joined: Fri Jan 24, 2020 1:47 pm

Re: Lagging since recent update

Post by JackyS1950 » Sat Oct 16, 2021 7:47 pm

JackyS1950 wrote:
Thu Oct 14, 2021 12:42 pm
Yes on my PC, windows 10, google chrome. Weird I can get the daily gifts from friends just fine(speed is the normal speed and not jerky).. just when game loads slow and spins very jerky and slow. I use my samsung tablet at nite..no problem there.
I got email from doubledown support (David) he was able to give me a fix to my problem. Its working now on PC.

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Blondie
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Re: Lagging since recent update

Post by Blondie » Sun Oct 17, 2021 12:45 pm

Can you SHARE what he said??

JackyS1950
Posts: 6
Joined: Fri Jan 24, 2020 1:47 pm

Re: Lagging since recent update

Post by JackyS1950 » Sun Oct 17, 2021 1:22 pm

Blondie wrote:
Sun Oct 17, 2021 12:45 pm
Can you SHARE what he said??
I'm sorry to hear you're having this difficulty. We've been looking into similar reports, and many players have found that the troubleshooting steps below helped to resolve this behavior.

Please try the following instructions and let us know if we can be of further assistance.

First, you will either want to copy and paste OR type the following into your URL field: chrome://flags/#ignore-gpu-blocklist
How to copy and paste if helpful: 1. Copy: After selecting one or more items using your mouse or keyboard, press Ctrl+C. The information will be copied to the clipboard. 2. Paste: Select a destination by clicking on an area (or by placing your cursor in the position where you want the information to go), then press Ctrl+V.
You will see some highlighted text that reads "Override software rendering list"
Directly to the right, you will see the word "Disabled" when selected it will show "Enabled," select "Enabled."
You will see a "Relaunch" button show up at the bottom of your page, select that.
A screenshot has been attached if helpful for the above steps.
After performing those steps, try once again to access the Casino: https://apps.facebook.com/doubledowncasino/

Please also try accessing the Casino from our dedicated site (https://www.doubledowncasino2.com/) and let us know if you're experiencing the same issues.

Please keep us posted if anything has changed after enabling this feature.

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