Didn't get my 1 million when invited friends.

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gabe
Posts: 1
Joined: Sun Mar 31, 2013 2:19 am

Didn't get my 1 million when invited friends.

Post by gabe » Sun Mar 31, 2013 2:33 am

:shock: I have invited 9 friend this month from the EU to play. They all downloaded accordingly. The first 3 times I received the 1 million chips. Not one after that. I wrote double down but they sad it probably wasn't downloaded the way they want it.

One should ask, how else can you download when all you need to do is click when your friend invites you?

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Vamp
Site Admin
Posts: 304
Joined: Sat Jan 19, 2013 1:24 pm

Re: Didn't get my 1 million when invited friends.

Post by Vamp » Sat Apr 13, 2013 10:33 pm

you will need to take that up with double down casino. doubledown.com/support

Angelb
Posts: 3
Joined: Fri Apr 26, 2013 7:38 pm

Re: Didn't get my 1 million when invited friends.

Post by Angelb » Tue Apr 30, 2013 9:08 pm

Hi,

it has happen to me this past 2 months, i invited 12 and only recieved the 1 million twice. when i contact them and wrote to them they informed me that there was nothing wrong. after 3 did not work, i started saving screen shots of my friends invite and then there 1 million balance, they could see that they accepted the invite from me and i have no mil balance,
oh yes tmy friends got there millions chips but i never did. dd casino said that they could not do anything. i replied back to them and gave them my friends names and said i am sure you can look them up to see when the joined it was the same date as my print screens. bottom line they did nothing for me which was very fustrating to me. i really like playing, but i will not invite a freind again.

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Pink
Posts: 2253
Joined: Sat Jan 19, 2013 6:26 pm
Location: Eastern NC

Re: Didn't get my 1 million when invited friends.

Post by Pink » Tue Apr 30, 2013 10:24 pm

Angelb wrote: oh yes my friends got there millions chips but i never did.
Well like all games there are glitches & unfortunately things can go wrong in the program. Doesn't make it any less frustrating, I agree. But we just have to move on and hope it works out the next time. ;)

I also wanted to clarify that ALL NEW PLAYERS receive a MILLION chips to start out with, whether they are invited by a friend or download the app on their own.. So the MILLION chips your friends received was standard & not because of the invite..

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